SMS International

The helpfulness of your sales of customer service representative:

The professional level of information you received:

The overall quality and efficiency of our office personnel:

The care and condition showed for your goods:

Please rank his / her problem solving abilities?

Are you satisfied with the accuracy of the data for your B/L or AWB

Are you able to reach or connect to the Customer Service easily?

The overall service of PGS:

Did your shipment arrive at destination on schedule?	Did your shipment arrive at destination on schedule?
Yes No	Yes No
Would you consider using PGS again for another move?	How do you rate our prices in comparison to the market rates:
Yes No	High At par with the market Low Value for money
Additional Information (Optional)

Feedback & Resources

	Excellent	Good	Fair	Poor
The helpfulness of your sales of customer service representative:
The professional level of information you received:
The overall quality and efficiency of our office personnel:
The care and condition showed for your goods:
Please rank his / her problem solving abilities?
Are you satisfied with the accuracy of the data for your B/L or AWB
Are you able to reach or connect to the Customer Service easily?
The overall service of PGS: